Privacy / Policy

Reload Greece programmes have now reached over 3,000 young entrepreneurs, we have helped start-ups raise over £3 million in funding and over 136 new jobs have already been created. Over the last 5 years our community has grown to over 20,000 entrepreneurs, mentors, partners, academics and investors and their support has been integral to this success of our work.

On May 25, 2018, a new European Union (EU) data protection law, the General Data Protection Regulation (GDPR), takes effect. The GDPR gives individuals in the EU more control over how their data is used and places certain obligations on businesses that process information of those individuals. In light of these changes, we are reviewing the information we hold on supporters and we’ve updated our Privacy Policy.

We really value the opportunity to share the impact of our work and engage our community to get involved. We care about the relationship we have with our supporters and we want to make sure that you hear from us in the way that suits you. If you are already receiving our newsletters, we will continue to communicate with you in this way, unless you wish to unsubscribe, which you can do at any time. If you would like to sign up to receive updates on our programmes and events, inspiring start-up stories and topical comment pieces, please sign up for our newsletter here.

We have updated our Privacy Policy to make it easier for you to understand what information we collect, why we collect it and how we safeguard your data and protect your privacy. Our updated privacy policy is as follows:

Privacy Statement

Reload Greece is a registered charity in England and Wales with the registered charity number 1163934. Reload Greece is committed to protecting your privacy, we take your privacy very seriously and will always do our best to protect your personal information. In this Privacy Policy we will tell you what information we collect and how we use it.

For the purposes of this Privacy Policy “Data Protection Legislation” means EU Directive 95/46/EU, and from 25 May 2018 the General Data Protection Regulation (2016/679), and the UK Data Protection Act 1998.

How we collect information

We will collect information about you when:

You make a donation or enquire about a programme or event
Sign up to receive updates on our activities
You volunteer for Reload Greece
You take part in one of our events or enquire about getting involved
You contact us through the following channels: online, email, phone, SMS, social media or by post
You post on our social media sites like Facebook, Twitter and Instagram. Depending on your privacy settings or the privacy policies of these sites, you might give us permission to receive information about you from them
You visit our website. As you navigate through our website certain technical information is gathered, using various technologies and means, without you personally providing this to us. This information includes internet protocol addresses, internet tags, navigational data (“log files”, “server logs”, and “clickstream” data), the internet platform you are using and device identifiers.
We may also receive information about you from third parties – but only if you’ve given them permission to share your information with us.
We may also collect personal information about you from the public domain, such as from social networks, company websites and news archives. This helps us find out where our supporters come from, what they do and what they are most interested in. This helps us to talk to you about the things that are most relevant to you and helps us find more passionate people like you to support Reload Greece’s vital work.

The personal information we might hold about you

Your name, address, email address and phone numbers
Your bank or credit card details and your tax status if you have given us permission to claim Gift Aid or told us you are not eligible (only if you are making a donation)
Where it is appropriate, we may ask your specific interests relating to our work

Using your personal information

We will use your information for the following purposes when it is in both yours and our legitimate interests to do so.

To provide you with the information you have requested
If you sign up for a programme or event we will keep in touch with you about other relevant news and events
To administer your donations, including Gift Aid processing
To contact you about our work and how you can support Reload Greece.
To tailor internet and social media advertising according to your interests, preferences and the way you have used our website, Facebook or Twitter pages
To send you newsletters or contact you about how you can help Reload Greece to continue and expand its work.

Our staff and volunteers at Reload Greece will mainly use the personal information we collect about you. We will never sell or share your personal information with organisations so that they can contact you for any marketing activities. Nor do we sell any information about your web browsing activity.

We use a small number of external organisations to collect and/or process your personal information on our behalf. By agreeing to this Privacy Policy you are giving us a general written authorisation to do so in relation to the third parties such as Mailchimp – email supplier, Google – website analytics and Facebook – advertising. In the process of working with Mailchimp your data may be transferred outside the EEA, to the US. Mailchimp is self-certified under Privacy Shield.

How long we keep your information for

We will hold your personal information on our systems for as long as is necessary for the relevant activity. If you tell us you do not consent to receive our marketing, we will keep a record of your contact details to enable us to remove you from any contact lists now and in the future.

How do we protect your information?

We take looking after your information very seriously. We’ve implemented appropriate physical, technical and organisational measures to protect the personal information we have under our control, both on and off-line, from improper access, use, alteration, destruction and loss.

You are in control

You can change your mind about the consent you have given us for our marketing activities at any time.
You can ask us to stop using your information for any of the purposes listed above at any time.
You can request to see the information we hold about you at any time and ask us to correct, delete or restrict it.
You also have the right to ask us to move, copy or transfer the information we hold about you from our own IT environment to another of your choosing, in a safe and secure way.